Learn What an AI Sales Agent Is, What It Does, and Examples

Each WhatsApp notification is a mix of excitement for a possible sale and, at the same time, a sigh of exhaustion? It is because you know that behind each new message, there is a client waiting for an immediate response - regardless of whether it's midnight on a holiday.

This also happened to businesses like Wizard Company. Although the business was growing and it was amazing, the sales team felt trapped in an endless cycle of answering the same questions every day. And it was even more difficult to respond to everyone with the warmth and speed they deserved.

However, they were lucky enough to discover an ally that sells 24/7, tirelessly, and with the same efficiency at all times.

That ally is a sales agent with AI 🤖.

If this story seemed very familiar to you, then stay with me. Here I will tell you how an AI sales agent works, the solution that completely transforms sales on WhatsApp.

What is an AI sales agent?

The AI sales agent is an intelligent virtual assistant designed to manage the complete sales cycle within platforms like WhatsApp.

You can treat this AI seller as a helper that knows your catalog inside out. An AI sales assistant understands the personality of your brand, knows your communication style, and has infinite patience to guide your clients towards the purchase at any time.

Unlike a basic chatbot, an AI sales agent is a sophisticated assistant accessible and profitable for your business. Thanks to its artificial intelligence that constantly learns from you, your past conversations, and your customers, it is capable of:

• Understanding the context of a conversation.

• Interpreting customer needs.

• Offering personalized recommendations.

• Performing complex tasks.

Thus, this AI sales agent becomes your star seller 24/7. And many already attest to its value. According to statistics published by Botpress, 87.2% of consumers have had neutral or positive experiences with chatbots, while 62% of consumers prefer to use chatbots rather than wait for human agent assistance.

This information shows that customers are more than ready to use this type of technology.

What key services does an AI sales agent offer?

The services of an AI agent include different sales tasks relevant to your business. Below, I detail the services that mark a before and after for the sales of your business.

🧠 1. Smart and instant responses

An AI sales agent uses your business information to instantly respond to the most frequently asked questions from your customers: prices, availability, product features, or shipping policies. Additionally, it performs all this by understanding the context of the conversation.

For example, the AI sales agent of Yavendió! is trained with the information of your catalog. If a customer asks: “Do you have the blue dress in size L and how long does it take to arrive in Arequipa?” the AI sales agent will check the stock in real-time, respond about the availability, and provide the exact cost and delivery time.

All without you having to lift a finger.

💯 2. Interactive product catalog management

Instead of sending a heavy PDF or a link to your website, the AI sales agent will show your product catalog directly in the chat in an interactive way.

This way, the customer will be able to navigate through your catalog and see the photos, read the descriptions, and ask directly about any of the items without leaving the conversation.

In the case of the AI Seller of Yavendió!, this agent not only shows the products with photos and descriptions on WhatsApp, but also will address any questions that may arise about them.

Moreover, our AI sales assistant can go a step further: if a customer is interested in pants, the agent can suggest a blouse that perfectly matches for a cross-selling; or suggest a higher quality pant on offer to achieve an upselling.

👥 3. Customer prequalification

The AI sales agent is capable of identifying the customer's needs through key questions. This way, it will classify them according to their level of interest and purchase intention.

This will allow you or your human team to prioritize and focus on the qualified leads with the greatest purchase potential.

The AI sales assistant of Yavendió! evaluates the conversation in real-time and tags the customer as “ready to buy” (hot) or “just browsing” (cold), for example. Then, it will send this information to your team's internal platform.

Thus, you will already have all the necessary context to offer more personalized and effective attention to your lead. In fact, according to Trengo, 55% of companies with chatbots generate a greater volume of high-quality leads.

✅ 4. Automated payment confirmation

The AI sales agent also takes care of this task, one that can consume a lot of your time. This sales assistant can guide the customer through the payment process, request the receipt, and verify it automatically.

The AI sales agent of Yavendió! works as follows: once the customer has chosen their products, our AI seller will indicate the available payment methods.

Then, it will request the customer to send the payment receipt and, thanks to artificial intelligence, it will validate the charge instantly.

This way, the sale will be completed without you having to manually check each transfer.

🔎 5. Cart recovery and follow-up

Now, what about customers who asked, showed interest, but never completed the purchase?

In situations like this, an AI sales agent can send automatic and friendly follow-up messages to remind them of their interest and encourage them to complete the order.

In the case of the AI sales agent of Yavendió!, if a customer abandoned a shopping cart or left a conversation unfinished, our AI sales assistant will contact them after a reasonable time.

This reminder message may look like “Hi! I noticed you were interested in these products. Would you like to complete your purchase?”

And with such a simple action you can recover a very important percentage of sales that you might have considered lost.

If you want to see our agents in action, here are some examples of AI sales agents from Yavendió! on WhatsApp.

🙆🏻‍♀️ The before and after with an AI seller from Yavendió!

Augusto's case from Wizard Company surely resembles yours. However, they had a before and after implementing an AI sales agent in their business. This is their story.

Augusto's life before using an AI agent's services

His day started at 7 a.m. and he had to answer more than 50 WhatsApp messages that had accumulated overnight.

He did what he could while having a quick coffee, but by noon, the messages doubled, and they were always the same questions and information he had to share. Moreover, he had to make time to send product photos, confirm prices, verify transfers, and coordinate shipments.

It's not surprising that by 10 p.m., he was already exhausted and somewhat discouraged because he couldn't respond to all clients. He felt frustrated, tied to his cell phone, and with no time for more important things: growing the business and having a personal life.

Everything changed after implementing Yavendió!'s AI sales agent

Since he implemented the AI sales agent service from Yavendió! the business (and his life) took that long-awaited turn.

After feeding the AI agent with his product information, now he can wake up calmly and see that the agent has responded to 50 chats during the night.

And not only that, it has even shown the product catalog 25 times and has closed 8 sales. And all while he slept!

Over time, his AI sales agent will understand clients much better and the more contact it has with them, it will adapt the communication tone to each situation — and even offer promotions.

Now, his AI seller takes care of responding to 80% of repetitive queries and Wizard Company only has to intervene in strategic cases that the agent itself refers to.

Thanks to the AI sales agent of Yavendió, the business has increased its sales by 40% in the last month. Additionally, Augusto now has more time for himself and to focus on more important business matters.

Is Yavendió! the AI sales agent your business needs?

As you can see, the AI sales agents are not just tools, but strategic partners.

AI sellers for startups and small businesses are no longer an unattainable luxury. Now, they are a necessity to compete and grow sustainably. And the good news is that you don't have to be tech-savvy to implement an AI agent.

Yavendió! has been designed with entrepreneurs like you in mind. It bundles all the services we mentioned earlier into an easy-to-use and accessible AI solution. Additionally, it has a clear objective: to free you from operational and repetitive tasks so you can grow your business.

If you want to understand why other entrepreneurs choose Yavendió!'s AI sales agents!, the answer is simple: tangible results.

The future of your business does not have to mean more hours of work and more stress. Rather, the future is about selling smarter.

Schedule a free demo with our team and find out how we can help your business grow with our AI sales agents.