How a Flower Shop Achieved Over 600 Sales in One Day with AI: YaVendió Success Story!

Rodrigo Madico, CEO and co-founder of La Camelia - Flowers and Details, faced the kind of problem every entrepreneur wishes to have: too many customers. When the business grew exponentially, it turned into an operational nightmare that threatened the future of his flower shop.

"On peak dates like Valentine's Day or Mother's Day, the number of messages is gigantic. We failed to attend to that sea of people who wanted to find the perfect arrangement and resolve all their doubts", explains Rodrigo, recalling the most critical moments of the business.

The first attempt

Rodrigo first tried the most obvious solution: "We tried to find an in-house person to help us answer all these messages." However, this did not solve the underlying problem.

The reality is that during peak dates, the volume of inquiries grew exponentially. Customers needed specific information about types of floral arrangements, availability, pricing, delivery times, and special customizations. 

Each conversation required deep knowledge of the catalog and the speed of response that one person could not manage.

The Most Difficult Decision

The situation became unsustainable. "We had to close the sales channel on WhatsApp because we didn't have the hands, the time, or the logistics to handle all those messages that weren't automated" admits Rodrigo.

This decision, although necessary, was painful. It meant losing direct contact with hundreds of potential clients and redirecting them to the website, creating friction in the purchase process just when the customer was most interested in making the purchase.

💡Did you know that conversational commerce triples the conversions of a website?

The real cost of the problem

• There was a loss of direct sales through WhatsApp

• Customers were frustrated by the lack of immediate responses

• The team was overloaded with work during critical dates

• They couldn't scale sales in high-season times

• Rodrigo was absorbed by operational tasks

When selling with artificial intelligence became the solution

The artificial intelligence seller from Yavendió marked a before and after in the history of La Camelia. 

The decision to have an AI bot sell via WhatsApp was not immediate, but the potential was evident from the first demonstrations.

What differentiated Yavendió was its learning capability about the business. "The bot learned a lot about our field, our catalog", explains Rodrigo, highlighting how their AI agent adapted to the particularities of the flower business.

The Yavendió team trained the new AI sales agent of La Camelia to handle cases like:

• Knowledge and delivery of the catalog: Able to resolve inquiries from basic arrangements to the most specific details of each seasonal product.

• Sales-oriented messages: Guides the client in the purchase process to provide them exactly the arrangement they are looking for and creates up-selling opportunities.

• Payment confirmation:  Requests payment and verifies each receipt automatically, crucial for a flower business where orders are urgent.

• Delivery information: Registers the client's address and confirms distribution zones for order delivery.

Results that exceed expectations

💰 +800 sales without hiring anyone else:

This figure was more than just a increase in sales of the flower shop. La Camelia now has the capability to process a high volume of floral orders that would have required a customer service team working even overtime during the most demanding commercial dates.

🎁 +600 orders processed on Valentine's Day:

Valentine's Day, which was once their biggest logistical challenge, became a sales record for the flower shop. All automated while Rodrigo and his team could focus on the production and delivery of floral arrangements.

The Impact on Day-to-Day Operations 

"Now with Yavendió I multiply my sales during campaign dates. I close sales without being there", explains Rodrigo, highlighting one of the most significant advantages: 24/7 operation.

"It allowed us to automate the entire process, attend to all clients, receive their information and successfully schedule all their orders."

More time to innovate and grow

Perhaps the most valuable benefit was the time recovered for strategic activities. "We have much more free time to develop in new areas of the business", says Rodrigo.

This time is now invested in:

• Product development: Innovating with new categories of floral arrangements and complementary products to expand their offering

• Strategic expansion: Planning and strategizing on how to continue developing the flower shop exploring new markets and sales channels

• Catalog improvement: Exploring a better offer of floral products for clients, including thematic and seasonal arrangements

Your AI Sales Agent: From Tool to a Team Member

"The bot learns a lot, it becomes another part of your business as if it were a team member that helps you sell".

This personification is no coincidence. Our AI develops specific capabilities that turn it into a specialized seller:

• Business knowledge: Understands the particularities of the floral sector

• Client expertise: Understands your client's profile and records their preferences

• Continuous adaptability: Learns from each interaction to improve future conversations

La Camelia: Before and After Yavendió!

Is your business ready for this transformation? 🤖

La Camelia's story is not unique. Thousands of growing businesses face the same dilemma: how to serve more customers without compromising service quality or operational sustainability.

The signs you cannot ignore

• Saturation on peak dates: Your team cannot handle the volume of inquiries

• Loss of potential clients: You have unanswered messages or delayed responses

• Time absorbed in operations: Founders/entrepreneurs must take on non-strategic tasks

• Limited growth: More clients can mean more operational problems for you

Your next step

If your company is experiencing these challenges, intelligent automation of WhatsApp is the solution you need. Are you ready to multiply your sales? 🎁 Book a free demo and discover how Yavendió can transform your business.

*This success case is based on the real experience of Rodrigo Madico, CEO and co-founder of La Camelia - Flowers and Details, using the AI sales agent Yavendió!